Shipping & Return Policy

Shipping

At this time we only offer Domestic shipping. We are working on shipping Internationally! 

Please allow 1-2 business days for your order to be packed and shipped. You should receive a notification once your order has been packed, including a tracking number.

We try to ship all orders as quickly as we can. We offer Express and Priority USPS shipping, which will usually take 1-5 business days to arrive. If you have any questions or concerns please email goosesummerdyes@gmail.com. 

 

Returns 

Please email us at goosesummerdyes@gmail.com if you have any questions regarding returns.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at goosesummerdyes@gmail.com. 

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Customers must provide shipping costs for all returns.

You can always contact us for any return questions at goosesummerdyes@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like plant dyed undies, custom products (such as special orders or personalized items), and vintage jewelry and clothing. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at goosesummerdyes@gmail.com.